A Seasonal Review Strategy for Landscaping Companies

Landscaping sits in an odd spot: some jobs are one-time (a full yard redesign), others are recurring (weekly mowing, seasonal cleanup). Treating every customer the same way — asking for a review after every single visit — either annoys your recurring customers or misses your one-time ones entirely.

For a full landscape install or redesign, the best moment is right after the customer sees the finished result for the first time — that initial reaction is usually the most enthusiastic they'll ever be about the work.

For weekly or biweekly mowing and maintenance clients, asking after every single visit is a fast way to get ignored or unsubscribed. Once per season — spring cleanup, or the first visit after a schedule renewal — is usually the right cadence to get a review without becoming background noise.