Features
What's available today, and what's on the way.
Core features
Automated review requests
Send a request by email or text automatically after a job is marked complete, with a delay you control.
SMS review requests
Text customers who've consented to SMS, with the same tracking as email.
Customer feedback pages
A branded, mobile-friendly page where customers rate their experience and leave a comment.
Custom business branding
Your logo and brand colors appear on feedback pages and emails.
Google review link support
Save your Google review URL once; JobLoop offers it to customers after positive feedback.
Private feedback collection
Lower ratings and comments route directly to your dashboard, not the public internet.
Customer database
Store customer contact details, job history, and feedback in one searchable place.
Review-request tracking
See the status of every request: draft, scheduled, sent, delivered, opened, responded, failed, or cancelled.
Dashboard reporting
An overview of requests sent, responses received, and feedback trends.
Customer follow-up tools
Add notes, mark concerns resolved, and keep a record of how each issue was handled.
Team-ready account structure
Owner and team-member roles, so office staff can help manage requests.
Email notifications
Alerts for new feedback, private concerns, and contact-form leads.
Secure account access
Password hashing, protected routes, and session handling built in from day one.
Coming soon
Google Reviews API integration
Coming SoonOfficial read-and-reply access to your Google Business Profile, pending Google's provider approval for our account.
Marketing services
Coming SoonOptional campaigns for customer reactivation, seasonal promotions, and referrals.
Advanced billing tools
Coming SoonSelf-serve plan changes and usage-based add-ons.